30-Day Satisfaction Guarantee—Chalk Couture offers a 30-day satisfaction guarantee to all customers. If you purchased your product through an Independent Chalk Couture Designer, please contact him or her with concerns about your product. If you are dissatisfied with your product, you may return it to Chalk Couture for a refund in resalable/unused condition, still in its original packaging, and within 30 days from the date on which Chalk Couture received your sales order. Shipping charges will not be refunded. C.O.D. returns will not be accepted.